Video Chat

Face to face Communication Wherever Your Customers Are

Sarah

Hi! Would you like me to walk you through?

Hi! Yes please!

Initiate without downloads on websites, mobile and native apps

Benefits of Video Chat

Increase Online Conversion

Build loyalty and rapport

Boost Customer Satisfaction

This is how it works

Visitor side

This is how it works

Sarah

Hi! Would you like me to walk you through?

Hi! Yes please!

Easy To Deploy Across All Channels

Glia offers one or two-way video chat that is available wherever the customer is. Whether your customers are connecting via their desktop, mobile device or even in-app messenger, allow instant access to a face-to-face conversation.

Create New Conversion Opportunities

Increase conversion by over 110%, enhance interactions and keep communication efficient. Dual-cursor CoBrowsing and instant screensharing facilitates collaboration with your customers on Web Forms, PDFs, Portals, Apps or any existing digital property you manage.

Deepen Engagements

20% faster issue resolution and drastic reductions to Customer Effort Scores. Using Live Observation, view customer browsing sessions in real-time and watch the caller fill out forms or navigate through your site.

Moving Beyond Chat

Close More Deals with Higher-Touch Engagements

Companies leveraging rich media communications like audio, video, and CoBrowsing consistently convert more website visitors than companies relying only on chat.