solution
2:51

Glia Call Center for Insurance Companies

solution
2:51

Glia Call Center for Insurance Companies

Insurance companies' current phone systems are hindering them from providing high quality service to their customers and insurance agents. 

As the world’s only AI-powered call center platform that is purpose-built for insurance, Glia Call Center is uniquely built to solve their challenges. 

Glia’s integrations with leading CRM and core insurance systems provide customer service representatives and underwriters the information they need to assist customers on one screen. 

Plus, the platform’s built-in AI capabilities accelerates productivity for staff and managers. Glia transcribes calls in real time and uses AI to complete wrap-up surveys, saving reps valuable time and standardizing data capture. 

Watch the video to see how Glia Call Center drives results for insurance companies, including:

  • Higher agent and customer satisfaction
  • Increased operational efficiency 
  • Decreased wait times
Glia
Glia
What Jim is Reading and Listening To Right Now
Ultimate Guide to CoBrowsing
Jim’s Favorite New Product Outside of Work
Amazon Echo

Latest Videos

Infographics Video Chat Study
OvalPlay icon

Glia Call Center for Insurance Companies

Infographics Video Chat Study
OvalPlay icon

The Unified Interactions Index: See Where You Rank

Infographics Video Chat Study
OvalPlay icon

A Virtual Assistant for CX Managers in Financial Services