Glia interact
Interact 2025: Above And Beyond
October 12–15, 2025
San Diego, CA
Join us for an out-of-this-world experience at Glia's premier customer and industry event.
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Blast Into the Future of Customer Interactions
As we venture deeper into the AI era, financial institutions face unprecedented challenges and opportunities. Interact 2025 is your launchpad to discovering how AI-powered innovation and human expertise are revolutionizing financial services and beyond. Join industry pioneers, thought leaders, and visionary practitioners for three days of cosmic inspiration, groundbreaking insights, and unparalleled networking opportunities.
Why Attend Interact 2025?
Join Glia’s out-of-this-world annual conference to:
- Make meaningful in-person connections with the Glia community.
- Network with visionary executives.
- Discover AI customer interactions best practices.
- Uncover strategies to boost customer retention, increase sales conversion, and improve servicing efficiency.
We're crafting a stellar lineup of keynotes, breakout sessions, Ask the Expert meetings, hands-on workshops, and networking opportunities. Together, we'll chart a course through the ChannelLessⓇ galaxy, exploring how to meet the needs of today's on-screen, on-demand consumers with the perfect fusion of human and AI, of voice and digital, and of simplicity and security. By the end of your journey, you'll have a blueprint to navigate the complexities of contact center operations and propel your customer experience into the future.
Keynote Speaker
Commanding the Future: Special Keynote
Colonel Chris Hadfield
First Canadian Commander of the International Space Station | Astronaut | Business Leader | Tech Entrepreneur | Bestselling Author
First Canadian Commander of the International Space Station | Astronaut | Business Leader | Tech Entrepreneur | Bestselling Author
As the first Canadian to command the International Space Station, Colonel Hadfield knows firsthand what it means to go above and beyond. His remarkable journey from fighter pilot to space commander to tech entrepreneur mirrors the transformative path many organizations are navigating today–from traditional operations to AI-enhanced, digital-first enterprises.
Attend Colonel Hadfield’s keynote to learn:
- How to embrace technological evolution while keeping the human element at the center
- Strategies for managing change and innovation in high-stakes environments
- Lessons in resilience and adaptation from someone who's faced the ultimate challenges
- Insights on building and leading high-performing teams in complex, technical environments
Pricing
Mission Control:
Pricing & Registration
Launch your customer experience transformation with:
• Three days of groundbreaking content
• All breakfasts and lunches included
• Entry to our Customer Appreciation Party
• Access to the Glia Village innovation hub
• Stellar networking at our Welcome
Reception and throughout the event
• All breakfasts and lunches included
• Entry to our Customer Appreciation Party
• Access to the Glia Village innovation hub
• Stellar networking at our Welcome
Reception and throughout the event
NEW! Pre-Conference Training
Go in-depth with product and industry experts. Choose your mission path:
Technical Training. Master your Glia platform with hands-on administrator training
Strategic Leadership. Chart your organization's course with executive-level strategy sessions
Sunday, October 12, 8:00 AM - 4:00 PM
Exclusive customer rate: $399 per session
Add to your Interact registration to secure your spot.
Technical Training. Master your Glia platform with hands-on administrator training
Strategic Leadership. Chart your organization's course with executive-level strategy sessions
Sunday, October 12, 8:00 AM - 4:00 PM
Exclusive customer rate: $399 per session
Add to your Interact registration to secure your spot.
The venue
Where Business Meets Leisure
With its prime location, world-class amenities, and easy access to the vibrant Gaslamp Quarter, the Hilton San Diego Bayfront offers attendees the best of Southern California's charm and innovation. After a day of networking and learning, unwind at the rooftop pool, indulge in excellent dining options, or take a stroll along the picturesque waterfront promenade.
Special Conference Rate: $309/night + taxes and fees
Special Conference Rate: $309/night + taxes and fees
Flight Plan: Agenda
Detailed session information will be available prior to event liftoff. In the meantime, here is a sneak peek at the Interact 2025 flight plan:
Pre-Conference Training
8:00 – 4:00 p.m.
Conference Registration Open
4:00 – 6:00 p.m.
Interact 2025 Welcome Reception
6:00 – 8:00 p.m.
Breakfast & Glia Village Open
8:00 - 9:00 a.m.
Welcome & Main Stage Keynotes
9:00 - 10:30 a.m.
Breakout Sessions
10:30 - 12:00 p.m.
Lunch & Glia Village
12:00 - 1:00 p.m.
Main Stage
1:00 - 1:45 p.m.
Breakout Sessions
2:00 - 4:00 p.m.
Networking Happy Hour
4:00 - 5:30 p.m.
Free Evening
5:30 p.m. -
Breakfast & Glia Village
8:00 - 9:00 a.m.
Main Stage Keynotes
9:00 - 10:30 a.m.
Breakout Sessions & Glia Village
10:30 - 12:00 p.m.
Lunch & Glia Village
12:00 - 1:00 p.m.
Main Stage Keynotes
1:00 - 1:45 p.m.
Breakout Sessions
2:00 - 4:00 p.m.
Networking Happy Hour
4:00 - 5:00 p.m.
Customer Appreciation Party
6:00 pm - 9:00 p.m.
Breakfast & Glia Village
8:00 - 9:00 a.m.
Breakout Sessions & Glia Village
9:00 - 12:00 p.m.
Goodbye to Interact 2025; see you at Interact 2026!
12:00 p.m.
