Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
If you are a solid data scientist familiar with deep learning, large language models and NLP, this is the job for you. As a Data Scientist, you play an essential role to apply AI technologies to solve business problems. You are a decision maker on feature feasibility, priorities and design decisions, and will work to ensure key architectural and machine learning considerations are taken into account when designing state of the art capabilities in conversational AI.
With your technical data science background, you understand both the business and technical needs from different stakeholders. You work with architects, data scientists, developers, and product owners to ensure that business, quality, and functional goals are met with each release.
You will be joining Team NLU that mainly uses python, SQL, mxnet, pytorch and jenkins, along with other latest technologies to implement models that deliver Conversational AI technology to chat and voice interfaces.
Members of the team are located primarily in Vancouver and work in the Pacific Time zone (PT). Our processes are optimized for remote collaboration so we accept candidates from anywhere as long as there is some overlap with PT work hours.
We are always curious and hungry for knowledge here at Glia. Even if you don’t meet all of the requirements exactly, we encourage you to apply as long as you are passionate about mastering your craft and developing your skills.
Benefits
*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
*Want to know more about working at Glia? Check our Glia's Career FAQs
To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.
We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!
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