Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
The role offers an opportunity to work at the heart of Glia’s engineering. Team Engage is responsible for connecting users on the Glia Platform by maintaining user presence, innovating within the workload distribution space, and perfecting CoBrowsing functionality.
As a full-stack developer, you’ll be responsible for creating and maintaining Elixir and Ruby microservices, backed by Postgres and NoSQL stores, like Redis, DynamoDB, and S3. All of our services run on Kubernetes, in Docker containers. Some other technologies you will probably touch on are React, DataDog, Kibana, Kafka, Jenkins, Terraform, Ansible.
Since all our product teams are self-reliant, at some point you will work on some features that require front-end work as well. The exact amount will vary depending on the projects your team undertakes.
Requirements:
It would be great if you had prior experience with event-driven architecture as we are taking on this journey together with you.
Benefits
*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team is using only glia.com mailboxes for coordinating interviews, providing updates and sending documents. Our hiring process involves an introduction, and practical and team interviews, followed by a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
*Want to know more about working at Glia? Check our Glia's Career FAQs
To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.
We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!
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