6 Signs It’s Time To Modernize Your Call Center
Read White PaperFrom our deep understanding of bank and credit union workflows, to pre-built intelligent virtual assistants designed for banking use cases, Glia is the only turnkey, AI-powered call center solution in the industry built for the financial industry. Mitigate risk and realize faster time to value by selecting cloud call center software designed to work with your systems, and your security and compliance practices.
Get a single solution for human and automated voice interactions. By automating customer service interactions with conversational AI that’s pre-built and pre-trained on over 800 banking tasks, you’ll free up live representatives for higher value work while reducing call wait time. Eliminate handoff friction for both customers and reps, so the conversation continues without missing a step.
Choose the path to contact center modernization that’s right for you. Prioritize voice today and digital on your timeline, or address both. Glia offers a clear strategy and proven approach to move from on-premises to cloud and go beyond the limitations of traditional CCaaS to Unified Interaction Management. Glia Call Center was designed with native AI-powered virtual assistants, and flexibility to add digital customer support on the same ChannelLess™ Interaction Platform.
Avoid lengthy roll-outs, complex implementations, and customization expenses: Glia makes it easy to start realizing value from Glia Call Center in weeks, as opposed to months or even years. Enjoy our White Glove Service and Glia staff dedicated to your post-launch success and continued value realization.
