Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
As an Engineering Manager, you will lead Team DevExp.
Team DevExp is responsible for providing Glia’s Software Engineers with first-class developer experience. The team implements and supports in-cloud development and testing environments, CI/CD, monitoring and observability, and other tools, allowing our product teams to move fast without breaking things.
The role combines managing delivery, strategic and tactical planning, systems design, team management (including coaching and individual support), and continuous improvement of processes and solutions.
In addition to being a part of the team, you will also be a part of the Platform group leadership team. With your peers from other teams, you will collaboratively work on broader strategic initiatives and larger organizational challenges & opportunities.
Some of the Engineer Manager’s responsibilities include:
The Engineering Manager reports to the Director of Engineering, Platform. The team’s work is driven by business goals, with priorities defined in collaboration with the Director of Engineering and other group leads. Engineers plan, lead, and execute all projects within the team’s space.
Team DevExp has engineers in Tallinn and Tartu, Estonia, so our processes are optimized for remote collaboration. We work in the Eastern European time zone (EET/EEST).
For this role, we hire in Estonia (remotely or in our offices in Tallinn or Tartu).
Our product teams are using:
Our infrastructure is cloud-native (AWS, Istio, Nginx Ingress).
Requirements
Benefits
*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
*Want to know more about working at Glia? Check our Glia's Career FAQs
To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.
We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!
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