Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
The opportunity
If you are passionate about Data, finding and building solutions for complex challenges, and creating products that delight customers, you have the profile we are looking for.
Team Cerebro is a cross functional team composed by Engineers, a Product Manager and an Engineering Manager (Group Leader). Team defines its work collaboratively with its stakeholders and has full ownership of their services. You'll be reporting to the Engineering Manager (Group Leader) and will be responsible for the technical leadership of the team.
We have team members in Estonia and Portugal, so our processes are optimised for remote collaboration. We work in the Eastern European time zone (EET/EEST).
Our current tech stack
Note: We are constantly evolving our tech stack to assure the usage of the right tools for the specific needs (such as Python, Kafka etc), and you will be part of the process.
Benefits
*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
*Want to know more about working at Glia? Check our Glia's Career FAQs
To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.
We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!
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