Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
We're growing rapidly, and seeking a passionate professional to join our Revenue Ops team in the US as a Sales Enablement Leader!
What you’ll do:
Partner with sales and GTM leadership to build the enablement strategy and plan for our Sales team, including sales process methodology, onboarding/ramp period, sales technology stack, sales-sourced pipeline generation, content management, and XFN stakeholder coordination
Design, build, and deliver training content to improve upon the way we sell into all business segments, raising win rates and accelerating ramp time
Develop and partner with our sales leaders to coach their teams to facilitate consistent application of processes
Partner with key sales’ cross-functional partners (marketing, operations, product, PMM) and external vendors to launch and optimize processes for sales efficiency and ensure sales is prepared to execute against priorities
Support content development, training, and program management for sales kickoff events
Establish success/ROI criteria for training solutions, measure the impact of enablement solutions, and optimize or pivot based on results
Train across a variety of mediums (e.g., in-person, virtual, eLearning, videos, on-the-job support, management reinforcement & coaching tools)
Requirements:
Minimum 5+ years of experience driving sales training and broader sales enablement programs for SaaS
Highly proficient at building strong, lasting relationships with experienced sales leaders and professionals
Excels in execution, establishing priorities and meeting swift deadlines in a fast pace, rapidly changing environment
Experience in enterprise sales or a sales-driven environment preferred
Passion for developing others
Proven success at managing cross functional teams and partnering with external vendors
Excellent written and verbal communication skills in English
Highly organized, detailed-oriented, and self-directed
Benefits
*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
*Want to know more about working at Glia? Check our Glia's Career FAQs
To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.
We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!
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