The only call center solution built for financial institutions, with AI layered into every interaction.
Managing a call center has become more challenging than ever with high call volumes, increasing staffing costs, long wait times, and high abandonment rates. Many financial institutions (FIs) are turning to AI to help shoulder some of the burden through automation. Yet, how do financial call centers avoid the risks of rogue or unsafe AI?
Glia Call Center is the world’s only AI-powered call center platform that is purpose-built for financial institutions. Financial-grade security, compliance, and reliability are the foundation for Glia’s comprehensive set of call center functionality.
As an out-of-the-box solution with a dedicated launch team, Glia Call Center ensures you get up and running in weeks, not months or years. And, Glia experts help you optimize for success after launch, so you continue to realize ongoing value.
And as a part of Glia’s Unified Interaction Management platform, Glia Call Center allows you to add digital interactions easily, future-proofing your call center.
Watch the video to learn how your institution can start modernizing your call center today.
