At the 2022 Sureify Summit and Insuretech Conference, Glia's cofounder Justin DiPietro presented "How Carriers are Differentiating with Digital Customer Service." The live demonstration showcased Digital Customer Service in action – as it would be deployed on a Life Insurer website, producer or policyholder portal. Further, DiPierto demonstrated how easy it is for a producer or policyholder to connect with a live operator by chat, and seamlessly transition through CoBrowsing, Digital Audio, and Video transitions to easily resolve issues such as changes to policyholder beneficiaries or producer quotes & illustrations.
To learn more about how insurers use Glia, visit the Digital Customer Service for Insurance page.
