Francois Cote, Chief Digital Officer speaks about why Fairstone chose Glia to power meaningful customer engagement in the simplest and most efficient way.
“We weren’t looking for just a chat option for our web site, we were looking for a tool to help us meaningfully engage with our customers in the simplest and most efficient way possible,” said Francois. Fairstone now offers visual engagement -- CoBrowsing and Live Observation -- to their customers. Hear how Fairstone has benefitted from adding Glia to their web properties, as well as how Glia’s WhiteGlove™ Customer Success team helped ensure a smooth transition.
