As policyholders and brokers increasingly seek digital self-service options when interacting with an insurance company, carriers need a tool that enables customers and agents to interact in any channel. The Glia Interaction Platform provides all channels of engagement, including chat, phone, video, and SMS, and enables seamless transitions from one channel to another without disruption. Implementing Glia on an insurers’ website or their customer or agent portals can lead to more online sales, improved servicing efficiency and satisfaction, and can build broker loyalty and portal adoption.
Watch the video to learn how the Glia Interaction Platform is helping insurance companies redefine how they interact with policyholders and agents.
